In this section you will find instructions, documents and useful links to help you manage your DG ECHO financed action through the use of the eTools. The eTools will automate the preparation, submission and approval of project proposals, project reports and modification requests made by DG ECHO partners. They aim at speeding up the process for treating humanitarian aid projects and to increase the overall quality of the process.
When we talk about eTools we refer to two different online system: APPEL, managed by humanitarian organisations, and HOPE, managed by DG ECHO. The two systems communicate with each other.
APPEL has different uses (see details in DG ECHO website), among which the possibility of using the eSingle Form for drafting, submitting, modifying, integrating and updating the action documents (until submission the eSF is not visible to DG ECHO). There will be several advantages in using APPEL to submit humanitarian action proposals, like the instant data sharing between field operations, headquarters and DG ECHO; the reduced possibility of errors (standard lists, automatic generated information, etc.); instant consultation on project status; automatic and uniform archiving; etc. For more information please consult the following documents:
APPEL User Manual (EN) (version February 2013) NEW
APPEL Manuel d'Utilisateur (FR) (Version Février 2013) NOUVEAU
HOPE is the “brother” of APPEL, it is a sort of Intranet, managed by DG ECHO staff (TA, Desk, DG ECHO Finance, Legal Affairs and Partner Support Unit) and, through the use of eFichop, includes all the useful information to evaluate an eSingle Form. HOPE is not accessible by partners but, during the appraisal process, the partner can check in APPEL the status of its eSF (submitted, favourable, rejected, etc).
To enter in APPEL, each partner has to use its ECAS account and needs to identify a User Right Administrator (URA); the URA will manage users and profiles (each profile has a different level of permissions in terms of reading, writing, validating and submitting eDocuments) of organisation staff.
For more information on ECAS and User Rights management please refer to:
The eSF has two applications:
APPEL eDocumentation: Letter of Intent NEW
Appel eDocumentation: Lettre d'Intention NEW
Requirements to run eTools
echo etools installation manual_3.9.pdf
APPEL release note 2012-02 etools
eTools feedback from partners and suggestions