WORKING WITH DG ECHO AS AN NGO PARTNER | 2021 - 2027
APPEL - ELECTRONIC EXCHANGE SYSTEM
DESCRIPTION OF APPEL AND ITS FUNCTIONALITIES
APPEL is the application for electronic exchange of information between DG ECHO and the partner.
Using APPEL, the partner can:
- Update its administrative data necessary for the management of agreements;
- Transmit operational and financial information;
- Submit action proposals (via the SF);
- Submit action reports, and
- Submit modification requests (via the SF);
Documents transmitted via APPEL do not have to be transmitted to DG ECHO by other means. It is however possible to export documents from APPEL to an offline e-SF (useful when Partners work from places with no or limited internet connectivity).
WHO CAN HAVE ACCESS TO APPEL
Within APPEL, there are 6 categories of user rights:
HOW TO ACCESS APPEL?
The organisation can access APPEL through the EU Login user account(s), created by individual users within the respective organisation. These user accounts are personal and consist of a single identifier, i.e. a single unique username and password per user.
A Quick Guide is available in APPEL at https://webgate.ec.europa.eu/appel/welcome/  explaining:
- how to get an EU Login user account;
- how to access APPEL with an existing EU Login user account;
- how to apply for a EU Humanitarian Partnership Certificate (only for new NGO partners).
Do not forget to update your EU Login account when you change email address
QUALITY AND SECURITY OF INFORMATION
It is the responsibility of the partner using APPEL to manage its own user rights, from creation to modification and deletion.
The partner also needs to ensure that the information submitted in APPEL is accurate.
For that purpose, it should put in place adequate procedures to ensure that the access rights granted to its staff continuously remain in line with the tasks delegated to them and that they are aware of the responsibilities and obligations under each category of user rights.
Users must not reveal their passwords under any circumstances, except where remote assistance is required from specialised personnel not disposing of screen capture software, and not located in the same building. After such assistance, the user must immediately change his/her password.
Where passwords are disclosed to other persons, the password owner remains responsible for the actions undertaken under his/her username/password.
In this respect the organisations should be aware that DG ECHO will under no circumstances, not even when providing support, request the disclosure of passwords from users.
As the management of APPEL is the responsibility of the partner, the Commission cannot be held liable for any inaccuracy of information supplied in APPEL by users and for any miscommunication resulting from it.